Had a brief phone screen with the hiring manager emphasizing the 'support' role, the only tech qualification asked for was about my familiarity with Bootstrap. I was invited into a in person interview. I was greeted by the hiring manager and given a room with a more senior engineer. We had a brief conversation about development practices (very high level), then he started telling me about how poor the processes in place at the company are and described the product being supported as a total nightmare. He described high turnover and there being no institutional knowledge of the product's architecture and the support process being highly dependent on trial and error...but with a lot of pressure being exerted by upper management to find and fix bugs that are highly obscured by the product's poor architecture and use of anti-patterns. I felt sorry for the engineer and wanted to rescue him. The hiring manager called recruiter a few days later with overwhelmingly positive feedback, but with the news that (thank god!) the request for additional resources had been pulled by management and that the position would remain unfilled.