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      Buscas relacionadas: Avaliações da empresa Salesforce | Vagas da empresa Salesforce | Salários da empresa Salesforce | Benefícios da empresa Salesforce
      Entrevistas da empresa SalesforceEntrevistas do cargo de Customer Success Manager da empresa SalesforceEntrevista da empresa Salesforce


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      Entrevista para Customer Success Manager

      19 de out. de 2011
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 meses. Fui entrevistado pela Salesforce em set. de 2011

      Entrevista

      I initially had a phone screen with the internal recruiter, who suggested I have a one on one interview with the hiring manager. The following week, the recruiter informed me that the hiring manager wanted to meet me in person. Aproximately 2 weeks later I was asked to complete a presentation for a "Case Study". He emailed me the details of the case study and I spent seven days preparing for it. Approximately 2 weeks later I was advised by phone that the role had been given to an internal candidate. A week after this I was contacted and advised that the company had increased head count and that because they were very interested in my background they wanted me back for a further interview. The following Monday I arrived at their office for a Video hook up with their VP and Hiring Manager to be advised that the meetig was cancelled and re scheduled for later that week. Having waited 3 weeks after this video conference interview I was advised that I was to partcipate in a telephone conference call with their MD of UK who managed the Asia Pacific region. Following 2 postponements the date was finally set. O the day of the final conference call I sat on the phone for ten minutes waiting for the MD to join the conference call. When it was apparent he would not show I rang the internal HR and they advised they had just received a email cancelling the conference call. However, the next week came and went with no update. The following week, I sent an email to the HR recruiter and did not receive a response. A few days later, the HR recruiter advised he found my email in his Junk Mail and that he was still trying to arrange another conference call. Following another 2 weeks I sent another email which bounced back with HR recruiter on anual leave. When I rang the HR department I was advised that all roles had been filled. Having spent 3 months going through 6 interviews including a case study and then being asked to attend a failed conference call and then to be told that there are no jobs anyway?It is shocking to me that this is the way that Salesforce.com does business. I guess I should be relieved since I imagine this is symptomatic of how they treat their employees and customers. This would be the worst process I have ever come across for the way candidates are treated.

      Perguntas de entrevista [1]

      Pergunta 1

      Customer business case requiring enterprise architecture background to advise customer of solutions.
      1 resposta
      15

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa Salesforce

      Entrevista para Customer Success Manager

      7 de abr. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de recrutador(a). Fiz uma entrevista na empresa Salesforce.

      Entrevista

      After speaking with HR, there is a two-round interview process. The first interview is behavioral and conversational. The second is a panel interview -- the candidate prepares a presentation and walks through it with the interviewers. Its not a "role play" presentation -- you need to summarize a project you've worked on and exemplify your executive presence.
      2

      Entrevista para Customer Success Manager

      17 de dez. de 2025
      Funcionário(a) sigiloso(a)
      Chile
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Salesforce (Chile) em nov. de 2025

      Entrevista

      The process was smooth. The HR team kept me informed of everything that was happening and the next steps. The interviewers were knowledgeable about the topics, and the conversations were productive.

      Perguntas de entrevista [1]

      Pergunta 1

      How do I deal with difficult situations with clients?
      1 resposta

      Entrevista para Customer Success Manager

      26 de ago. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Ciudad de Mexico
      Nenhuma oferta
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Salesforce (Ciudad de Mexico).

      Entrevista

      Excelente, todo el tiempo con la comunicación adecuada por parte del área de HR comunicándose conmigo al finalizar cada entrevista. Quedé entre las 2 últimas finalistas, desafortunadamente no fui elegida

      Perguntas de entrevista [1]

      Pergunta 1

      Experiencia Laboral, y cuáles fueron los momentos más complicados con un cliente y cómo lo resolví, así como mi mayor logro.
      Responder à pergunta