A couple weeks after applying, I received a phone call requesting an interview. We agreed upon a date and time and I showed up then. I was over-dressed, especially since the interview took place at a table in the cafe area and was led by an on the clock COS reading from a packet. I was then asked if I had time for a second interview right away. I said yes. I waited at that same table until a manager could come over. About a week after they called asking for a third interview. This was essentially a "you're hired" interview with paper signing. I then let them know my basic availability, both for scheduling and for training. To be efficient, they train multiple hires at the same time, so I had to wait a week or so until others were hired. I started on-the-job training about a month and a half after my initial online application.