Perguntas de entrevista de vagas de Customer Service Associate, Expert da empresa T-Mobile

First got invited to do a HireVue 'interview'. You pre-record videos to answers, given a bit to prepare. Then there's multiple choice, and a few write-in. After that, I got scheduled for a live virtual interview with a hiring manager. I was super, super nervous and that showed. They asked basic STAR format questions, but I feel most interviews are like that, then a mock role-play call of a customer. I was even more nervous, it showed, I floundered a teensy bit, but just remained extremely upbeat and personable.

Engaging and lots of tools provided to help you succeed. Have to go to a seminar and have an interview with hiring managers where they ask STAR questions and do a roleplay. Overall good experience.