Perguntas de entrevista de vaga de Easyline Telephone Banking Specialist da TD

Atualizado em Apr 28, 2021

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48 de mais de 2,951.0 entrevistas encontradas

Entrevistas da TD

Experiência
Positiva77%
Negativa4%
Neutra19%
Como conseguir uma entrevista
Candidatura online74%
Indicação de funcionário9%
Agência de recrutamento7%
Dificuldade
2.8
Média
DifícilMédiaFácil

TD

Funcionário sigiloso em North Toronto, ON

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela TD (North Toronto, ON) em Mar 2020

Entrevista

1 phone interview which was pretty easy and quick with behavioural questions. Then you get invited to group interview which is a bit more intimidating but you work in teams to solve a case so its nice. You will get pulled into a room to do a quick one on one also!

Perguntas da entrevista
  • Name a time you had a bad experience with customer and how you dealth with it?
    Responder à pergunta
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TD

Funcionário confidencial

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 3 semanas. Fui entrevistado na TD

Entrevista

first telephone interview, after which u get an invite for group interview then group interview, which consists of role play, group presentations and questions. took about two hours for the entire process

Perguntas da entrevista
  • diff btw cx service and cx experience role play
1 pessoa achou esta entrevista útil

TD

Candidato sigiloso de entrevista em Markham, ON

Nenhuma oferta
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. Fui entrevistado pela TD (Markham, ON) em Sep 2018

Entrevista

it comes with a simulation, then a phone interview for half an hour, and she invite me to the group interview on the next day. 4 candidates with 3 interviewer, it was easy mood and everyone has chance to talk

Perguntas da entrevista
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TD

Candidato sigiloso à entrevista

Nenhuma oferta
Experiência positiva
Entrevista fácil
Candidatura

Candidatei-me online. Fui entrevistado na TD

Entrevista

I had applied online through their website. It was followed by a simulation assessment online which I had received a few days later. The TA consultant was very nice and asked a few questions regarding my experience as well as 3 behavioural questions. Said would let me know the outcome by end of the week.

Perguntas da entrevista
  • Give an example of when you went over and beyond to turn a bad experience of a customer into a positive one.
  • Give an example of how you achieved your goals at your previous organization
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TD

Funcionário sigiloso em London, ON

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela TD (London, ON) em Jun 2018

Entrevista

I applied online and received an email for an online assessment and stimulation the next day. Then got a phone interview and after that invited for the group interview. Phone interview was pretty standard, started off asking about availability and preferences then asked about past work experiences. After every situational question ("tell me about a time when ___") the HR asked what did you learn from this experience. My group interview consist of 8 people in total. Got interviewed by 3 managers and the HR. First was an introduction where you talked about your past work experiences, why TD and an interesting fact. Next was a case study where you got split in groups then a role playing section. Finally you will have a one on one interview with one of the managers. It was pretty short 3-4 questions.

Perguntas da entrevista
  • What do you know about the call center environment? How can TD help advance your career? What are three traits / characteristics you think are important for the job? Tell me about a time when you went above and beyond for a customer. Tell me about a time when you had to deal with an upset customer that was in the right. Tell me about a time when you didn't give up. Where do you see yourself in 5 years?
9 pessoas acharam esta entrevista útil

TD

Funcionário confidencial

Oferta aceita
Experiência positiva
Entrevista fácil
Candidatura

Fui entrevistado na TD

Entrevista

I had a phone interview and after they scheduled me for a group interview that lasted for about an hour and a half. It was really fun and everyone was given enough chance to talk.

Perguntas da entrevista
5 pessoas acharam esta entrevista útil

TD

Funcionário sigiloso em London, ON

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. Fui entrevistado pela TD (London, ON) em May 2018

Entrevista

Hiring Day, a bunch of people show up to have 10-20 minute interviews. It was 1:1 and you had a small amount of time to make a large impact and be noticed.

Perguntas da entrevista
  • What does legendary customer service mean to you?
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TD

Candidato sigiloso de entrevista em London, ON

Nenhuma oferta
Experiência negativa
Entrevista difícil
Candidatura

O processo levou 2 semanas. Fui entrevistado na TD (London, ON)

Entrevista

Started with a basic phone interview, pretty average questions just finding out who you are. After you’re invited to an in person interview with 4-6 other candidates and 4 recruiters. It’s very intimidating, the role playing puts you on the spot and is very uncomfortable, especially in front of the other candidates. There are then some worksheets and case studies as well. Felt more like a school test then an interview.

Perguntas da entrevista
1 pessoa achou esta entrevista útil

TD

Funcionário sigiloso em Markham, ON

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me por indicação de um funcionário Fui entrevistado pela TD (Markham, ON) em Feb 2018

Entrevista

There was a simulation test, that portrayed what the job would be like. After that there was a questioner. After successful completion, there was a phone interview for about 40 minutes. Then I was asked to attend a group interview.

Perguntas da entrevista
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TD

Funcionário sigiloso em London, ON

Oferta aceita
Experiência positiva
Entrevista fácil
Candidatura

Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela TD (London, ON) em Oct 2017

Entrevista

It was very fast and easy. They keep in touch quite well. First online assessment, then phone interview and then group interview. They ask you to introduce someone in an attempt to show your selling skills. The interview was a lot of fun to be honest

Perguntas da entrevista
  • A time when you had to be creative in solving a problem.
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