Tell me about a time when you couldn't help a customer.
Respostas da entrevista
Sigiloso
22 de mar. de 2011
NO SUCH THING. YOU ALWAYS HELP A CUSTOMER EVEN IF YOU HAVE TO GET SOMEONE ELSE INVOLVED OR LOOK FOR PRODUCT, WHATEVER IT TAKES.
1
Sigiloso
6 de ago. de 2010
By trying to remain in a detached state and thru questionning. Since it was clear that I did not have the right background or knowledge to fufill the request, I led them to someone that did and they provided what was needed.