Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Texans Credit Union (Richardson, TX) em mar. de 2015
Entrevista
Contact center management and HR took less than 2 weeks for the whole process. The management team did 2 rounds of interview and was very professional and accommodating to vacation request.
Perguntas de entrevista [1]
Pergunta 1
Talked thru prior work experience and metrics
Why this job assisting people on the phone
How I handled irate customers
Sales experience
Work culture and manager expectations
