Applied on-line, I was one of 18 people that received a phone interview. Was told the top 3 candidates move on to the final interview. The interviewer asked a standard set of questions. They seemed to be going thru the motions and didn't add talk much other than the straight forward questions. It was hard to read how I was doing during the interview as I didn't get much of a response to my answers.

Very pleasant, upbeat phone call with the company recruiter. She was looking for candidates for one of their brands. It was a great call, she told me she would call me back the following week to schedule a call with another recruiter. No call. I sent a professional letter thanking her and following up on her mention of another interview. SHE NEVER reached back. Another example of a company "ghosting" job seekers. If you have the time to place the initial call, you have the time to answer follow-up correspondence and close communication. Bad form. I'll avoid their stores as a customer as well.