Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela UnitedHealth Group (San Antonio, TX) em set. de 2012
Entrevista
first there was the online application after 1 week there was an email to take an online test pretty basic test just trying to find out what kind of person you are and prefrences for work environment, also test your WPM and ability to help a customer.
Perguntas de entrevista [1]
Pergunta 1
pretty classic interview process, the backround check is very intense so if you lie on your application they will find out, you can still edit and change it before you are hired, they verify education and every employer you list for attendance, salary and referral.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
