Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela UnitedHealth Group (Columbus, OH) em dez. de 2022
Entrevista
Ironically, I never had my final interview. I did complete the recorded video interview which asked the basic STAR questions and phone screen. For my final "Modern Hire Virtual interview," the interviewer was a no-show and I followed up 3 times. I waited on the call 45 minutes before disconnecting. I was emailed a link to reschedule but the link always stated "slots were full." I withdrew my application. I will not give another chance to a company that not only fails to show for a ONE HOUR interview but then never apologizes nor extends the courtesy of rescheduling.
Perguntas de entrevista [1]
Pergunta 1
The pre-recorded interview questions: (did not have a live interview) Why would you like to work for UHG? Tell us about your background. How did you handle a situation where a customer was upset/you were able to turn the situation around? How do you stay organized?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
