Pergunta de entrevista da empresa Lowe's Home Improvement

What would you say to a disgruntled customer with X problem.

Respostas da entrevista

Sigiloso

26 de fev. de 2016

Would step slightly to the customers side while acknowledging their concern. Offering potential solutions and explaining options to better help customer understand the entire process, apologies for inconvenience and thank customer for their understanding.

Sigiloso

11 de jun. de 2010

Let them know you appreciate their time and business in our store and that you will make whatever it is they need right for them.

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