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      ZoomInfo

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      Buscas relacionadas: Avaliações da empresa ZoomInfo | Vagas da empresa ZoomInfo | Salários da empresa ZoomInfo | Benefícios da empresa ZoomInfo
      Entrevistas da empresa ZoomInfoEntrevistas do cargo de Customer Success Manager da empresa ZoomInfoEntrevista da empresa ZoomInfo


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      Entrevista para Customer Success Manager

      7 de jul. de 2020
      Candidato(a) sigiloso(a) à entrevista
      Waltham, MA
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela ZoomInfo (Waltham, MA) em abr. de 2020

      Entrevista

      Terrible communication, all the interviewers ignored "thank you" emails and requests for feedback. I applied for a customer success manager role, and quickly talked with a recruiter who walked me through what the hiring process would look like (about an interview a week for the next month or so). First three interviews followed that schedule, and each person I met with seemed fine. Standard questions, looked like they had templates or at least rough structure to their questions, and two out of the three interviewers were really personable. A new recruiter jumped in and said the last step is to speak with an Exec, so I waited for an email to schedule that meeting. Friday morning comes and I have a voicemail from the recruiter, he's angry and wondering why I missed my interview. Wait, what? We didn't schedule it yet? Turns out literally the day before they had sent an automated, straight-to-spam, email assuming that I was available for an interview the following morning. I wasn't even available that day, but could have been if I was asked ahead of time. Extremely short notice and no calendar invite, no attempt to confirm I even got their email, let alone confirm that I'm available for it and that it works. Horrified, I called the recruiter back, who didn't answer. Tried again, same thing. Sent him an email, no response. Emailed the Exec whom I was supposed to interview with, no response. Sent an email to all the people I previously interviewed with, and guess what? - No response. Finally the angry-voicemail recruiter guy gets back to me, said the role has been filled and they aren't hiring for that role any longer (which directly contradicted what my previous HR point guy told me). There's a fresh posting on job sites advertising availability of that role, and previous interviewers had told me their plans were to add many more people to the team. Great, so it looks like I'm literally being lied to. This is the second-worst interview experience I've ever had. FYI, they also do personality and IQ quizzes. For anybody who despite this, just really needs a job and are interviewing here anyway, make sure you check your spam folders several times a day

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want this role?
      Responder à pergunta
      7
      avatar
      Resposta da empresa ZoomInfo
      5y
      Thank you for your feedback. We’re glad that your initial interviews were well organized and pleasant. We apologize for the miscommunication thereafter. We do often use our applicant tracking system to send emails to candidates to ensure proper record keeping. Your recruiter should have instructed you to keep an eye on your spam folder. The experience you describe is not commensurate with the service level we aim to deliver to our candidates at ZoomInfo. We would like to speak with you further, if you are willing, in order to improve our processes. Please reach out to us at HRFeedback@zoominfo.com.

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa ZoomInfo

      Entrevista para Customer Success Manager

      18 de jul. de 2025
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa ZoomInfo.

      Entrevista

      Overall process was straightforward and not overwhelming. It might have changed but I only had two formal interview sessions, outside of the initial phone screen. Offer was sent out within a week or so.

      Perguntas de entrevista [1]

      Pergunta 1

      How do you address escalations
      Responder à pergunta

      Entrevista para Customer Success Manager

      5 de fev. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Chennai
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 semanas. Fui entrevistado pela ZoomInfo (Chennai) em jan. de 2025

      Entrevista

      The interview process often involves multiple rounds, during which candidates may receive positive indications about their progress. However, it is not professional to prolong the decision-making process, leading to extended waiting periods and to ultimately face rejection with reasons that feel vague or unconvincing.

      Entrevista para Customer Success Manager

      14 de mai. de 2024
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      O processo levou 1 semana. Fui entrevistado pela ZoomInfo em abr. de 2024

      Entrevista

      Had two rounds. Very crisp and quickly done as the HR Vasumathi was very swift in completing the process. First round involved a lot around your work experience and a few questions about Zl. The second round involved a lot of situational questions and how you handle things a CSM. They also test your core values as a CSM

      Perguntas de entrevista [1]

      Pergunta 1

      A lot os CSM activity related questions which were situational.
      Responder à pergunta

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