Candidatei-me online. Fiz uma entrevista na empresa Zscaler (Bengaluru).
Entrevista
The interview process was laid out in the following manner:
1) Brief telephonic interview - Expectation was to evaluate the fit in the role and the org
2) Presentation round - Present about Zscaler product and services ( A mentor was provided to help and advise on any questions)
3) Panel round - Present about yourself, Perform a QBR
Perguntas de entrevista [1]
Pergunta 1
What would you define as key traits of a customer success manager
Candidatei-me por meio de recrutador(a). Fiz uma entrevista na empresa Zscaler.
Entrevista
I had a Zoom call with the recruiter, which lasted about 30 minutes, followed by a meeting with the manager, and finally, I presented my proposal to a team of 3, which included the hiring manager, another sales associate, and another manager.
Candidatei-me por meio de recrutador(a). O processo levou 3 semanas. Fiz uma entrevista na empresa Zscaler (Varsóvia, Masóvia).
Entrevista
The recruitment process is made up of 4 parts:
1. Audio-only interview with HR
2. Video call with the Head of Customer Success EMEA
3. Video call with VP of Customer Success Global
4. Panel interview with 4/5 participants
Perguntas de entrevista [1]
Pergunta 1
- What would you do to ensure the customer is making the best use of the product
- What would you do to get the lowest possible churn
- What was one of your most important achievements
- What was your mistake and how did you handle it
Candidatei-me online. O processo levou 6 semanas. Fiz uma entrevista na empresa Zscaler (Bengaluru).
Entrevista
very helpful, lot of guidance throughout. Preparatory materials are handed out well in advance for you to prepare. There is a mentor who also clears doubt before the presentation rounds.
Perguntas de entrevista [1]
Pergunta 1
why customer success?
main kpi's
mock qbr presentation
