*This is an in-office position based out of our location in North Andover, MA*

TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking a Senior DevOps Site Reliability Engineer to join our team and play a key role in the reliability, automation, and delivery of our software products. You’ll work across a diverse environment — including AWS cloud infrastructure and on-premises data center deployments — with a focus on building and maintaining the automated pipelines that keep our software moving safely and efficiently. If you thrive in a collaborative environment and love solving complex delivery challenges, we’d love to hear from you!

Responsibilities will include, but are not limited to:

• Design, build, and maintain CI/CD pipelines using Jenkins to automate build and deployment workflows across multiple products
• Manage and optimize cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, VPCs, IAM, and related services
• Develop and maintain automated deployment pipelines targeting both on-premises data center environments and AWS cloud infrastructure, including Windows IIS and Linux-based systems
• Partner closely with development teams to improve deployment processes, system reliability, and performance
• Track and manage infrastructure work and project delivery through Azure DevOps
• Drive automation initiatives to reduce manual toil and improve consistency across environments
• Contribute to incident response, root cause analysis, and long-term reliability improvements
• Mentor junior team members and help shape DevOps best practices across the organization

Requirements:

• 5+ years of experience in a DevOps, infrastructure, or site reliability engineering role
• Hands-on experience with AWS services and cloud infrastructure management
• Experience building and managing automated deployment pipelines to both on-premises and cloud environments
• Proficiency deploying and managing applications on Windows Server / IIS, including configuration, app pools, and deployment automation
• Solid working knowledge of Linux system administration, including process management, file systems, permissions, and shell environments
• Proficiency with Jenkins for build automation and deployment pipelines
• Experience using Azure DevOps for project tracking and workflow management
• Solid scripting skills in Bash, Python, and PowerShell
• Familiarity with infrastructure-as-code and configuration management tools such as Terraform or Ansible
• Strong understanding of networking and security fundamentals as they relate to deployment pipelines
• Excellent communication skills and a collaborative approach to problem-solving
• Experience automating IIS deployments using tools such as Web Deploy (MSDeploy) or PowerShell DSC (preferred)
• Experience with containerization technologies such as Docker and Kubernetes (preferred)
• AWS certifications (Solutions Architect, DevOps Engineer, etc.) (preferred)
• Familiarity with monitoring and observability tools (Datadog, Grafana, CloudWatch, etc.) (preferred)

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Ability to Commute:

• North Andover, MA 01845 (Required)

Work Location: Hybrid remote in North Andover, MA 01845