Job Description:

Responsibilities:

· Provide support and remediation across multiple applications.

· Provide Level 1 troubleshooting, problem resolution, business analysis.

· Provide accurate information on IT products or services.

· Record events and problems and their resolution in logs.

· Document processes and procedures to resolve issues.

· Identify and suggest possible improvements on procedures.

· Perform the work within the constraints of published Service Level Agreements (SLAs).

· Participate and collaborate in requirement analysis, Quality Assurance (QA), User Acceptance Testing (UAT), and deployments, as well as sprint planning.

· Deliver Sales Force solutions on sales Force Sales Cloud platform.

Requirements:

· Basic understanding of Application Support role.

· Basic understanding of Linux, Python, Node.js, Shell Script, MySQL and Core Java.

· Bachelor’s Degree or higher in Computer Science or related field or equivalent work experience.

· Proactive in nature and quick learner.

Pay: ₹5,000.00 - ₹8,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid time off

Work Location: In person