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      Firstsource Solutions

      Empresa engajada

      Avaliações da empresa Firstsource Solutions

      Structured onboarding helps freshers, but impacts work-life balance - Avaliação de funcionários no cargo de Costomer Service Associate na empresa Firstsource Solutions

      5,0
      28 de abr. de 2026
      Costomer service associate
      Recomenda
      Visão de mercado da empresa

      Prós

      Structured onboarding and training programs. Clear SOP‑based processes help freshers learn quickly.

      Contras

      Can affect health and work‑life balance over time.

      avatar
      Resposta da empresa Firstsource Solutions
      1mo
      Thank you for your feedback. It’s great to see that structured onboarding and SOP-driven processes are helping freshers ramp up quickly. At the same time, your concern around work-life balance is important and highlights an area for improvement.

      Confira outras avaliações da empresa Firstsource Solutions

      5,0
      4 de dez. de 2025
      Patient advocate
      Recomenda
      Visão de mercado da empresa

      Prós

      Great team support from everyone

      Contras

      Not much pto and policy change

      1,0
      18 de mai. de 2026
      Claims examiner
      Recomenda
      Visão de mercado da empresa

      Prós

      None. Deadful company. Stay away

      Contras

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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