Great exposure and support, but low pay for night shifts - Avaliação de funcionários no cargo de Senior Associate na empresa Firstsource Solutions

4,0
29 de mai. de 2026
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Prós

Firstsource is honestly a solid place to work, especially because it gives you great exposure to complex global processes that look really good on a resume. The environment is very structured and metrics-driven, so you always know exactly where you stand, and the teams and immediate managers are usually super supportive. Plus, having the option to work from home is a massive perk for balancing your daily routine.

Contras

Firstsource has some major downsides when it comes to compensation and hours. Expecting us to maintain 8.30 hours of solid productivity is one thing, but forcing us to work extra off-hours without even getting paid for that overtime makes no sense. On top of that, the night shift allowance is honestly not enough getting paid just ₹75 per day is not enough to justify the toll it takes on your health and routine. For a 5:00 PM to 2:30 AM shift, that allowance really needs to be increased to at least ₹250 a day to be fair.

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Resposta da empresa Firstsource Solutions
2d
Thank you for sharing your detailed feedback and experience. We’re pleased to hear that you value the exposure to complex global processes, the structured and metrics-driven work environment, and the support provided by your teams and managers. It is also encouraging to know that the work-from-home option has contributed positively to maintaining a healthy balance between your professional and personal responsibilities. Employee well-being, fair compensation, and work-life balance are important aspects of the overall employee experience, and your observations provide valuable insight into areas that may require further review and evaluation.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
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Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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