review - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

4,0
21 de nov. de 2016
Recomenda
Visão de mercado da empresa

Prós

The staff are really Friendly. They sometimes offer Overtime which is great for the salary. Good training

Contras

Customers that call through seem to find the telephone banking system too complex to understand which can make life a little hard some days, which I guess is typical in all call centres with bank vigilantes.

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Resposta da empresa Firstsource Solutions
9y
Thank you for taking the time to leave us this great feedback. We are happy to hear you are enjoying your time with us. We are taking your feedback on board in order to create a better working environment for our employees. Keep up the good work!

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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