Okay - Avaliação de funcionários no cargo de Customer Service Associate na empresa Firstsource Solutions

3,0
19 de ago. de 2020
Recomenda
Visão de mercado da empresa

Prós

Good start and training provided to freshers

Contras

Frequent rotation shifts can cause health issues Not so career oriented Frequent paycuts due to compliance errors No Indian public holidays No fixed Sat Sun off

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Resposta da empresa Firstsource Solutions
5y
We support customers in the US and UK geography, and hence most of our job profiles include working in rotational shifts, including weekends. Health & wellbeing of Firstsourcers is of utmost priority and hence the shift patterns are planned and communicated in advance to employees along with a focus on giving the appropriate number of leaves and off days to all. We encourage you to speak to your HR partner for any concerns so that they can help you have a more enriching experience at work. Wishing you a fulfilling career with Firstsource.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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