The atmosphere was good,they are like family. - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

4,0
8 de mai. de 2021
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Visão de mercado da empresa

Prós

It's BPO based company but all the stuff including HR was too good.

Contras

Employee's salary increment is low.

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Resposta da empresa Firstsource Solutions
5y
Thank you for writing in; it’s encouraging to know you recommend us as an employer. We are glad to hear that you appreciate the workplace practices and the support provided at Firstsource. Providing an enabling work environment to our employees is one of our key focus areas, and we are always striving to make it better. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the merit increases are linked to the KPIs achieved. Also, we have a team that continually reviews it to be at par with set standards. We wish you the best with your future endeavours.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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