Energy draining - Avaliação de funcionários no cargo de Customer Advisor na empresa Firstsource Solutions

1,0
6 de abr. de 2022
Recomenda
Visão de mercado da empresa

Prós

Can do overtime when you want to

Contras

They expect too much from you for what they give. Working extremely long hours over the weekend and some nights till midnight when it was advertised as a 9-5?

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Resposta da empresa Firstsource Solutions
4y
Thank you for your review. I’m sorry to hear that your time with us did not live up to your expectations. We’re a fast-paced customer service provider who are committed to being there when our customers need our support. This clearly includes weekend working but we do offer flexible shift patterns to help provide a good work-life balance. Our leadership team work hard to provide support and guidance, and our HR Team are always on hand too. I hope you took the opportunity to reach out to someone to try and address your concerns whilst you were with us, if not and you’d like to share your perspective, please contact your local HR Team in confidence. Thank you again and best wishes for your future career.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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