Customer service associate into technical support - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

4,0
3 de fev. de 2025
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Prós

Good incentives .. good cab facilities

Contras

TL worst support and toxic management to get there pockets get filled...they would force there employees to achieve the target

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Resposta da empresa Firstsource Solutions
1y
Thank you for your feedback, We take all feedback seriously and are committed to addressing concerns regarding management support. We understand that leadership plays a crucial role in fostering a positive work environment, and we strive to ensure that our managers are equipped with the training, resources, and tools to support their teams effectively. We recognize the importance of creating an environment where employees feel empowered and motivated to reach their goals without feeling undue pressure. Training and support are integral to our strategy, and we are continually working to improve leadership development to create a healthier, more supportive atmosphere for all employees.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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