Prós
Strong story and value proposition; aimed at the right target to improve a software domain filled with indistinguishable incumbents
Flat hierarchy with opportunities to collaborate across teams and deliver real impact, both internally and with customers
Culture of trust; delegation of ownership, not tasks
Effectively a fully remote company with flexible work arrangements
Strong marketing team and company voice on digital channels
Competitive pay
Contras
GTM challenges, difficulty positioning, and sales org churn; trending in a better direction with recent changes
Sales-led; product is a feature team, not enabled to understand and solve the core challenges of customers
Customer delivery model is dependent on individual contributors (i.e., the "hero model")
Culture and work environment is highly team-specific
No 401k for US employees