Customer service - Avaliação de funcionários no cargo de Customer Service Representative na empresa HealthPlanOne

Transparent, friendly, cares about employees, always evolving to keep up with industry changes

I can't think of anything negative in my experience

There is no pros the companies is clearly going out of business

This is a captive company, once you're in, you're license is trapped and you can't leave or they won't allow you to sell for 180 days. This company recently terminated over 600 people with a bogus reason on why they did it. They also terminated supervisors and many people in leadership left on their own. So many top performers and compliant people were terminated and they had no real reason on why they let everyone go. Everyone was confused. It was a lie. They promised to pay the bonuses that we all made during AEP. I and many others never received our AEP bonuses. They made sure they let all of us go before we were paid out the money they owed us. Now they are ignoring our emails and calls. Several of us are speaking to an attorney to do a class action lawsuit. Not paying us and promised and some are saying the many times they had us completing things while off the clock. Due to them doing a mass termination out the blue and not paid our money it has put so many of us through so many financial struggles, pain, and suffering. Our lawsuit along with so many stories against that company will make them pay us what we are owed and more. We will NOT be ignored!!!