Nepotism is king - Avaliação de funcionários no cargo de Customer Service na empresa Matrix Networks

Small family own company, very flexible around family obligations, everyone is easy to get along with, fun atmosphere. Matrix is a great place to grow and learn new skills in an environment that is nurturing and Supportive. Your coworkers almost become part of your family!

Location - it is a bit outside of Portland It is a family owned company so moving up in the company can be difficult but not impossible

I'm a 5+ year employee of Matrix Networks. One of the qualities that originally attracted me was the friendly atmosphere. People smile and say hello, which was a welcome change from my previous job. The management team is supportive to workers - both with initial training and with continuing job growth. Learning is encouraged, and that value is shared on the customer side, as well. Because it's a small company (under 35 employees) teams actually work well because there is face-to-face accountability. We want to do a good job for each other and the customer. I never feel hung out to dry by my coworkers. We're committed to the project's success.

It is a small, family-run business so that can feel claustrophobic sometimes. There is a good work/life balance philosophy in place, but the technology we use makes it all too easy to do work outside office hours.