Prós
Office location in city centre
Lots of overtime if you want it
Contras
Almost non-existent training, do not know how this company won awards for training and has gold IIP accreditation
Expected to deal with things you aren't trained to do
Insufficient staff to deal with the volume of work meaning that we were constantly falling behind and unable to cope
Clear favourites in the office / call centre
Lazy, childish and attention seeking colleagues
Team leaders and managers that don't have a clue