2,0
19 de ago. de 2012
Ex-funcionário(a)
Roseville, CA
Recomenda
Visão de mercado da empresa
Prós
Have a good pedigree in Fault Management tools that provided a reliable source of revenue even if it was from support.
Contras
All senior staff (the average age of technical staff is very high, and they usually have 10+ years experience working for the company) have left. Frequent management changes have provided little direction. New Service and Customer Experience Management solutions initiatives launched were not as successful as hoped.