Generally wouldn’t recommend - Avaliação de funcionários no cargo de Customer Service Representative (CSR) na empresa OpenTable

3,0
23 de ago. de 2021
Recomenda
Visão de mercado da empresa

Prós

Awesome office and the people are really nice. Good benefits.

Contras

They don’t pay enough for entry level CSR. Over worked- call center job, too much work for the pay grade.

Confira outras avaliações da empresa OpenTable

5,0
2 de mar. de 2026
Recomenda
Visão de mercado da empresa

Prós

Great place to work - really good work life balance and culture.

Contras

Not much to say, everything is good

1,0
5 de jun. de 2026
Recomenda
Visão de mercado da empresa

Prós

* It's a great brand * Great partners * Decent product with strong distribution

Contras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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