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      OpenTable

      Parte da empresa Booking Holdings

      Empresa engajada

      Avaliações da empresa OpenTable

      Sinking ship - Avaliação de funcionários no cargo de Customer Support na empresa OpenTable

      2,0
      11 de set. de 2023
      Customer support
      Recomenda
      Visão de mercado da empresa

      Prós

      OpenTable was an amazing company in the beginning. The culture is amazing and my coworkers were great. The pay was decent. Remote work is a plus.

      Contras

      More and more was piled on our plates. Products rolling out without being complete, leaving support to deal with the angry customers. The whole company got to leave early on Fridays in the summer, except support. There were often "company weeks off" which included everyone - but support. Support was always an afterthought. Lay offs came unexpectedly after being told for months that it wouldn't be happening. Over 65 people were laid off, with their positions being outsourced to Mexico.

      Confira outras avaliações da empresa OpenTable

      5,0
      10 de jun. de 2026
      Freelancer sigiloso(a)
      Recomenda
      Visão de mercado da empresa

      Prós

      Good company culture and team

      Contras

      There is not negative aspects.

      1,0
      5 de jun. de 2026
      Marketing
      Recomenda
      Visão de mercado da empresa

      Prós

      * It's a great brand * Great partners * Decent product with strong distribution

      Contras

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

      avatar
      Resposta da empresa OpenTable
      2d
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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      Buscas relacionadas: Vagas da empresa OpenTable | Salários da empresa OpenTable | Benefícios da empresa OpenTable | Entrevistas da empresa OpenTable
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