24 years almost....and still here :) - Avaliação de funcionários no cargo de Customer Service Specialist na empresa RAC

5,0
17 de set. de 2025
Recomenda
Visão de mercado da empresa

Prós

The people are great and really do care, the job is stressful and at times frustrating, but the benefits being on a long term contract are really good, Holidays, bonus, SIck Pay, Long service bonuses and pension is great, i've worked for this company for more of my life than i haven't so they must be doing something right

Contras

the push on phone stats restricts the ability to help a lot of the time which is frustrating if you really want to help people.

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Resposta da empresa RAC
8mo
Thank you for your incredible commitment over the past 24 years! We're proud to have team members like you who truly care about our customers and each other. Your feedback on phone stats is valuable, we’re actively exploring ways to balance efficiency with meaningful support so we'll ensure this is passed on to the relevant teams to look into further. Thanks again for all you do!

Confira outras avaliações da empresa RAC

5,0
25 de nov. de 2025
Recomenda
Visão de mercado da empresa

Prós

Part time, flexible schedule, independent

Contras

Last minute changes, hours dropped at last minute

4,0
6 de jan. de 2026
Recomenda
Visão de mercado da empresa

Prós

Love working with people daily

Contras

Long hours but 2 days off weekly

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