Prós
The positive aspect was the working hours, which were officially 9 to 5. Unfortunately, frequent overtime quickly ruined this and made the schedule far less reasonable in reality.
Contras
My experience with Renaissance Tours was appalling, and the main reason was the boss. The leadership style can only be described as abusive. Daily mood swings were taken out on employees, creating a toxic atmosphere driven by fear and humiliation. Staff were constantly talked down to and treated like children rather than professionals. The boss’s behaviour was monstrous — intimidating, disrespectful, and emotionally draining. There was no support, no trust, and no basic human decency in the way employees were treated. On top of this, the pay was low, there were no opportunities for career growth, and a significant amount of overtime was expected without proper compensation. Overall, this is a deeply unhealthy workplace that I would strongly advise others to avoid.