You must drink the Kool-Aid - Avaliação de funcionários no cargo de Store Manager na empresa Rent-A-Center

1,0
21 de dez. de 2012
Recomenda
Visão de mercado da empresa

Prós

decent wage for retail no sundays (for now) not commission based

Contras

I last worked for RAC 6 months ago, but I gave them 5 years of my life. By that I mean working at RAC literally steals your life away. They do not care if you have a spouse, kids, or personal hopes and dreams. You will pretty much never see them again. It is a joke among employees with a running tally of how many divorces RAC has caused. You must work 8am-until the work is done. If you do not hit arbitrary metrics the work is not done. The more kool-aid you drink the more you give until you are suddenly working 8am-9pm five days a week. If you do something to better yourself on your days off (like take college courses) management will actively try to stop you - up to and including cancelling your day off. There is no requirement to have a degree at any level so their reasoning is why would they want you to get one...you'll only be able to leave the company for better options more easily. If they keep you from getting a degree you will feel stuck there. (This is the reasoning I was presented by my District Manager). Job duties include: 1) Calling delinquent customers repeatedly (at least twice a day) and then being told to sell them something else when they finally make a payment. 2)Delivering product to dangerous neighborhoods in hazardous conditions (they don't care if there is a blizzard, you need to deliver that big screen so the crack head can steal it) 3)Bug bombing the truck and store on a regular basis for roaches and bedbugs 4) repossessing product from those same dangerous situations (and now they are pissed) 5) repossessing bedroom sets from small children. 6) being constantly harassed by management to "hit 5.9%" and be "up" on the week The hourly rate may sound good to a stockboy from another environment but in the greater scheme of things the pay is terrible, the benefits package is a joke, and health care costs are double out of the standard employee's paycheck over average.

Confira outras avaliações da empresa Rent-A-Center

5,0
29 de jan. de 2026
Recomenda
Visão de mercado da empresa

Prós

Good benefits and you can grow with in the company.

Contras

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2,0
30 de abr. de 2026
Recomenda
Visão de mercado da empresa

Prós

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Contras

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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