"Ritz going above and beyond for customers, by breaking employees backs" - Avaliação de funcionários no cargo de Pastry Cook na empresa Ritz-Carlton

2,0
6 de abr. de 2011
Recomenda
Visão de mercado da empresa

Prós

The benefits are good, if you have time to use them with the hours you are scheduled Free lunch Holiday pay

Contras

Terrible salty food in the employee cafeteria. You tell us to eat healthy then feed us greasy, fried foods and give us an option of a poor looking salad bar Employee satisfaction survey a joke: Managers tell you what to say, and how to say it or they will get in trouble. It's suppossed to be anynomous, but when there is 5 people in your department and you have to say which department you are in, how old you are and what your ehtnicity is, they know who you are. People are scared to answer truthfully so THEY DON'T! Meetings and Special events managers have no clue about food or what to call certain items. Sometimes they make up their own menu and don't give us a hint at what they are getting at. No help from senior management whatsoever. There is no pastry chef for more than a year now, we are understaffed and underheard. So we work 11-16 hours a day, sometimes 6 days a week while other departmentments are going home early. Also, they hire people with limited abilities and no skills and don't promote those who deserve it. No communication between departments. We are constantly missing BEOs, having to arrange our own transportation for the wedding cakes at our other property and making dessert for our other property whlie they are preparing it themselves (wasting time!) Working every holiday, ALL DAY LONG No bonuses for hourly employees

Confira outras avaliações da empresa Ritz-Carlton

5,0
5 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

- good environment - good service charge

Contras

they change managers so quick

1,0
15 de abr. de 2026
Recomenda
Visão de mercado da empresa

Prós

Hotel Benefits would convenient at times

Contras

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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