Prós
- Coworkers genuinely care about serving churches well - Mission work can feel meaningful when you focus on the why - Some team members work incredibly hard to make up for systemic failures
Contras
- Compensation below industry standard with vague promises of growth that never materialize - Career development structure exists on paper but not in practice - Leadership operates disconnected from ground-level realities their decisions create - Product quality declining while sales messaging doesn't reflect actual product state - Transparency issues - when employees raise concerns, responses feel like gaslighting rather than genuine dialogue - PE ownership model prioritizes metrics that don't align with long-term employee or customer wellbeing - High turnover treated as normal rather than addressed systemically - Support teams left managing escalating technical debt without adequate resources