Toxic work environment, bad management and lack of training. You will be set up failure, and targeted. - Avaliação de funcionários no cargo de Customer Service Representative na empresa Wine Racks America

Fun and engaging industry to work in. It's all about wine, which tends to be a 'low blood pressure' item in most people's lives. It makes the work and clientele a pleasure.

Sometimes we are so busy that getting shipments out on time is a struggle. This can get stressful around the holidays.

Lack of proper management means you will be left alone which is fine after the three or four weeks of hell you will go through trying to figure out how do your job. Most people quit within the first week.

Management hides in the office. If there is a problem, you have to go find them. The company was purchased by a private equity firm, and since then the business is being drain of all profits to fund other businesses. No training. No culture. No teamwork. No management. No raises. They will use you and then let you go when profits are down, keeping only the dregs who don't even bother to show up on a consistent basis or put a decent amount of effort into their work. This entire outfit is for losers. Stay away.