1. KPI of Incident, Change Management,
2. What are different kind of changes.
3. How we can avoid emergency changes.
4. As a change manager what is your two focus point.
5. In a 1 year old account you found that there are few gaps in process. How will you deal with it.
6. Interrelation between change /Incident/Problem
7. Give an example where an event turns into incident and then Configuration management.
8. Problem management Technique.
9. Difference between Incident and critical incident management.
10. Fire in a data center. Will you invole problem management team.
11. SIAM knowledge

Question

1.	KPI of Incident, Change Management, 
2.	What are different kind of changes.
3.	How we can avoid emergency changes.
4.	As a change manager what is your two focus point.
5.	In a 1 year old account you found that there are few gaps in process. How will you deal with it.
6.	Interrelation between change /Incident/Problem
7.	Give an example where an event turns into incident and then Configuration management.
8.	Problem management Technique.
9.	Difference between Incident and critical incident management.
10.	Fire in a data center. Will you invole problem management team.
11. SIAM knowledge

HCLTech

Pergunta de entrevista da empresa HCLTech

Empresas seguidas

Buscas de vagas