I interviewed with AT&T for a Retail Sales Consultant position in one of their stores. The interview process for AT&T is quite lengthy and extremely slow, so if you need a job right away, look elsewhere. I initially applied online using their Taleo database. Afterward, there was a series of assessments to complete, apparently to gauge one's personality and trustworthiness. About two weeks after I submitted my application, a recruiter contacted me to conduct a phone interview for further screening. Six weeks after the phone interview, I was contacted to set up an in-person interview at the regional headquarters with the hiring manager. The hiring manager asked typical behavorial "Tell me a time when..." questions. This interview lasted about an hour. Two weeks after the in-person interview, I was interviewed a second time at the store by the store manager, who happened to be hiring for a different store than the one I was actually interviewing at. This interview was more informational in nature and detailed the company's policies and procedures. I was then given a tour of the store and encouraged to ask questions. I haven't received a response yet, but I assume that I wasn't selected. Overall, a good experience, but their process is confusing and disorganized. You'll apply for a position at Store A, only be told on interview day that the position is actually at Store B because Store A already selected someone, and then when you come in for your second interview, you'll be told to report to Store C instead of Store B. Furthermore, there could be better communication between the recruiters and the candidates. At one point, I went weeks without hearing anything at all. Some people aren't willing to put their lives on hold just to work at a particular company, especially for an entry-level retail position. Also, I frequently found that the status of my application wasn't always up to date on Taleo. If you make it this far in the process, good luck. Some suggestions: be sure to have a good resume prepared (they do look at them), ask lots of questions, and arrive to your interviews 15 minutes early.

It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.