AT&T's Retail Leadership Development Program recruits new graduated based mostly on Leadership potential. The interview process consists of a pre-screening phone interview, two skype interviews or a visit to headquarters. The position is great in that it hones your leadership skills by letting you take several leadership training courses. You also learn a great deal about Sales and building high performing teams, because essentially, that will be your main task for the next 2+ years after graduating from the program. When applying and accepting the position, make sure that you are the type of person who loves sales and loves driving for results. This means working 50+ hours a week (can increase to 90 hours during the most intense part of the program), interacting with customers and employees on a daily basis (not a back office type job!) and being ok with having little work-life balance during your first year (working 6/7 days a week). People with really thick skin and a competitive drive will flourish in this high pace environment that can be physically and mentalling draining. After endurnig it for 2+ years, you may be able to have the opportunity to grow in the company on sales or non-sales tracks.

The first part of the interview is a webcam where they screen you for personality, sales aptitude but most importantly customer service. Nothing difficult just basic background information and previous customer service experiences, challenges. For second part of the interview I was flown to Atlanta for a full day of interviewing, networking and round table discussions. The entire day you are being evaluated for how you interact with the leadership and the people currently in the program. Do not let you guard down all day, as even the lunch is scored and recapped at the end of the day. I got an offer about a week later.