After applying directly through the Agoda website, I was asked to interview with the hiring manager via video call (Bluejeans) a week later. I was extremely impressed as the scheduling was all done through a bot. Despite Agoda setting expectations that this would be competency based, it was not. Essentially it was an opportunity for the hiring manager to talk through the role, understand my experience, and allow me to ask questions. Expectations were then set on the next steps, i.e. if successful, 2 interviews with stakeholders and an online assessment. The interviews with stakeholders were of the same format but my impression is that the stakeholders were less invested in having these interviews as both were late, the first interviewer appeared to have not looked at my CV before the interview and the other ended up being audio as he was on public transport. After following up with HR, I was invited to do 4 online tests which were a personality test followed by numerical, verbal and Inductive Reasoning run by SHL Direct. After following up with HR again, I had a call with HR which was to explain that I had passed the first stages and the next step would be to go to Bangkok for interviews, and there was a discussion about salary expectations. HR confirmed that my application had been sent to the hiring manager for approval. After 2 more weeks had passed, I received an email that I would not proceed to the next round. Generally the people I interacted with came across knowledgeable and smart. Overall an OK experience but it was lengthy and HR needed to be chased for updates.