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      Alaska Airlines

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      Buscas relacionadas: Avaliações da empresa Alaska Airlines | Vagas da empresa Alaska Airlines | Salários da empresa Alaska Airlines | Benefícios da empresa Alaska Airlines
      Entrevistas da empresa Alaska AirlinesEntrevistas do cargo de Customer Service Agent da empresa Alaska AirlinesEntrevista da empresa Alaska Airlines


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      Entrevista para Customer Service Agent

      19 de jan. de 2016
      Funcionário(a) sigiloso(a)
      Washington, DC
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Alaska Airlines (Washington, DC) em dez. de 2015

      Entrevista

      After an online interview, they asked me to come in for a group interview. Due to cofusion about location, all of the candidates for the job ended up arriving late! (We all had to shuttle from the airport). To speed things up, they gave us the welcoming seminar telling people how hard it is, and what is expected (the metro does not run for the morning shift- so we're all required to have a reliable way to get to work), and some of the difficult aspects of the job. Then they gave all of us a time to meet for our one-on-one interviews. However, they had set up two tables with two employees and interviewed two people at the same time. After the first interview, you were asked to switch to the next employee while the other candidate does the same. One employee focused on work history and how it applies to the job, and the other played devils-advocate a bit. He asked a series of generic questions but then would ask more questions about your answer that seemed like he wasn't pleased. At first I thought he was just testing how I reacted, but then I feared he really didn't think my answers were good. I got an offer so I think he was just testing! Also, they watched us. They watched how we mingled with other people, and how we responded to the entire experience (especially since we all had an adrenaline rush getting there!)

      Perguntas de entrevista [5]

      Pergunta 1

      Why do you want to be a CSA with Alaska Airlines?
      1 resposta

      Pergunta 2

      Explain a time where you had a conflict with a fellow employee, and how did you resolve it?
      1 resposta

      Pergunta 3

      Explain a time where someone remembered you, but you didn't remember them. Why did you stand out to them? (That's not the exact wording- but it's along those lines)
      1 resposta

      Pergunta 4

      How does your prior work history fit in with this job?
      1 resposta

      Pergunta 5

      What would be the hardest part working as a CSA?
      1 resposta
      4

      Outras avaliações de entrevista de vagas de Customer Service Agent da empresa Alaska Airlines

      Entrevista para Customer Service Agent

      28 de fev. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Alaska Airlines.

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Perguntas de entrevista [1]

      Pergunta 1

      List one of your best and worst experiences in customer service
      Responder à pergunta

      Entrevista para Customer Service Agent

      4 de set. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Palm Springs, CA
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa Alaska Airlines (Palm Springs, CA).

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Perguntas de entrevista [1]

      Pergunta 1

      How would you deal with a difficult passenger
      Responder à pergunta

      Entrevista para Customer Service Agent

      18 de abr. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Seattle, WA
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Alaska Airlines (Seattle, WA) em jan. de 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for Alaska Airlines?
      1 resposta
      1