I took my Video Interview (VI) on April 19th. The process was not hard. Although I did run into a minor problem- the link for the vi was not compatible with my Google Chrome browser. I'm not sure if it had something to do with my internet connection. Thankfully, I was using my Mac computer and had to option to switch over to Safari- which ran smoothly. You are able to test out your microphone as well as your camera and playback a short video that you can record to check the volume. I highly suggest taking advantage of this opportunity because when I was using chrome, I was not able to hear myself. If i did not test it, I probably would have been voiceless throughout the entire interview. I would also assume that at all times once you start, the hiring agents can see you. SO when you record your "practice video" be professional. As well as during any breaks/ think time you are given. You will then have a robot read out each question, twice. If you are a fast reader OR you have taken advantage of this site (glassdoor) you should be very familiar with the questions. You can use this time to think about your answer. (the robot reads fairly slow). You then have 1 minute of think time. You should have a pen and pad with you so you can make short bullet points of your thoughts. Remember the S.T.A.R. method. Also try to refrain from looking down while you are speaking. After the 1 minute, you will then have 3 minutes to answer the question. Take your time but be aware that three minutes is shorter than you think. Remember to smile and do not look at yourself in the screen. Look at the camera. I know this is weird, but treat it as if you are looking in the eye of the Interviewer. If you finish before, you are able to press stop and move on to the next question. There are six in total. The last question is normally "Can you adhere to the no visible tattoo policy?" Treat this as an open-ended question instead of a yes or no. In the end, I believe it went well! Remember to be yourself and let your personality show! Dress FULLY in business professional attire. Girls, hair pulled back, no fly aways, minimal/ nude makeup. One earring per ear, no facial piercings. Simple necklace, one bracelet, a watch, no more than two rings. Simple/ nude nail polish. A blazer, nice top and dress pants or a pencil skirt (they wont see the bottoms, its just to help you feel professional). Good luck to everyone! I am looking forward to hearing back from AA!!!

I applied sometime late May. On June 22nd I did the video interview. It was easy to set up. You'll have to download an app. The attachment comes in the email. They'll give you a few test tries to make sure the sound is working and your light is right. I wore a button up shirt, pearls, hair tied back and subtle make up. I was asked 5 questions. 1) why do you want to work for AA? 2) Can you abide by the no tattoos or extreme piercing rule? 3) what do you look forward to about relocating? 4) recall a time you received (yes, received) excellent customer service. 5).... And I cant remember the last question off the top of my head. They circulate between the same 15 questions I saw throughout glass door. You have one minute to prep for the question and 3 minutes to answer. There's a next button if you finish answering before the 3 minutes is up. The whole thing took all of 10-15 minutes to finish.