Candidatei-me online. O processo levou 3 meses. Fui entrevistado pela American Airlines (Dallas, TX) em fev. de 2016
Entrevista
I applied online in December, upon applying I was given a personality test. In January I was prompted by email to take an online video interview. The video interview was composed of five questions. Early February I recieved a phone call to participate in a face to face interview in Dallas, Texas. They flew me there that morning and sent me back home that night. Within two days I recieved an email thanking me for interviewing, however I was not selected.
Perguntas de entrevista [1]
Pergunta 1
How do you diffuse a difficult situation with a customer?
Candidatei-me online. Fui entrevistado pela American Airlines em jul. de 2016
Entrevista
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Perguntas de entrevista [1]
Pergunta 1
Name a time you went above and beyond for a customers
Candidatei-me pessoalmente. Fiz uma entrevista na empresa American Airlines (Dallas, TX).
Entrevista
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Perguntas de entrevista [1]
Pergunta 1
High level Customer service related questions and safety experiences.