Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      American Express

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa American Express | Vagas da empresa American Express | Salários da empresa American Express | Benefícios da empresa American Express
      Entrevistas da empresa American ExpressEntrevistas do cargo de HOME BASED SERVICE - Customer Care Professional da empresa American ExpressEntrevista da empresa American Express


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Indeed, Inc. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Indeed, Inc.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      1 de fev. de 2016
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fiz uma entrevista na empresa American Express.

      Entrevista

      January 4th I submitted my application, about a week later I was invited to take the assessment which was extremely long and somewhat irrelevant when it came to the geometry, anyhow, about a week after that I was invited to do a one way Hirevue video interview such consisted of about 6 situational questions and took about 30 mins. A week after that I was emailed about setting up a phone interview, in which I scheduled for the following day. The phone interview lasted about 45 mins going over my background and about three situational questions he then told me he would like to schedule me for a two way interview with the hiring manager. The following day, I competed it and it was about an hour long and by far the most detailed interview I've ever had he really dug into every situation he asked me! Upon completion he thanked me for my interview and informed me that he would follow up with a decision within two days by phone or email. I was contacted within 24 hours with an offer, and details about shipping equipment, background check, drug test etc. They also cover the expense for your Internet and phone service, cool beans. I was a bit skeptical when I read a post on here claiming that the job listing was not real but that is completely false being that that person never even made it to the digital interview, but hey just to let you all know it's completely legit I Tait couldn't see American express, a fortune 100 company, pulling such nonsense myself; anyway my training class starts 2/29!!!! Good luck to all!

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you didn't have the necessary resources available to make an important decision, what was the situation, what actions did you take, and what were the results
      Responder à pergunta
      56

      Outras avaliações de entrevista de vagas de HOME BASED SERVICE - Customer Care Professional da empresa American Express

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      27 de jul. de 2022
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa American Express.

      Entrevista

      Super interactive including a recorded interview, after passing the hirevue recorded interview I had a virtual face to face and was offered a job at the end of the interview.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for AMEX?
      Responder à pergunta
      3

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      23 de jun. de 2023
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela American Express em abr. de 2021

      Entrevista

      Process was long poor communication on scheduling led me to have a difficult time requesting time off at my then current job. Initial was a phone screening, then a group interview prep and finally a group interview.

      Perguntas de entrevista [1]

      Pergunta 1

      Experience on customer service and how you handle problems.
      Responder à pergunta

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      15 de nov. de 2018
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela American Express em out. de 2018

      Entrevista

      Applied online on American Express Careers section I received a email saying that I was selected for a phone interview I set up phone interview for 3 days later the phone interview was thorough she asked a lot of questions Some were basic about my application and some STAR Format we spoke for about an hour and she informed me that she was moving me forward in the process and that the next step would be a Meet and Greet this was a panel type interview It was all virtual as this is a home based position but the meet and greet was me 5 other candidates and 4 interviewers The first part was a introduction every one takes turns introducing yourself and a quick intro about your experience after you go to a private interview with one of the interviewers there they will ask a ton of questions STAR format I don’t remember the questions and then we roll played this went well then I was sent back to the group call and was split with two other candidates to chat about the company and ask any questions we may have after that we were all told that we would hear something back within three days. About a week or so later I received a email saying that I was selected as a finalist for the position and I would be contacted in a few days to go over a few things I didn’t hear from him until 3 weeks after that email and he made an offer and sent all the info about schedule and equipment. It was tough but I enjoyed the process they only choose the best.

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time you had to deliver exceptional customer Service
      Responder à pergunta
      2