I applied online and within a few days I was contacted by phone by someone in HR. She asked a few standard questions. Why do you want to work at Best Buy? What is your retail experience? Tell me about your past 5 years job history and what your job duties entailed. I was told I would be called back and have an appt set up to have a 1:1 meeting in the store within 4 days. I received a call 2 days later and actually missed it. There was no voicemail left but I knew the number. I took the initiative and called it back and asked to speak with the person in charge of hiring, stating that I was supposed to be setting up an interview time with her. They put me through and I was scheduled an interview for an hour and a half later. I was on time and only had to wait about 15 mins or so for my interview. I met with two managers for a panel interview (it was just me) and it was a very relaxed atmosphere. We made a little small talk and got into the interview.They asked a lot of situational questions, "What would you do if", "How did you handle this", "Tell me about a time when". The whole process took about an hour and I was told that i would be contacted within the week to be let know if I was going to go onto the next interview process, which was with the GM. I made sure to ask about what the pay rate was. They said it ranges from $9 to $12 an hour to start depending on experience and that all the positions they hire for are part time. They rarely hire full time outside the company. They like to promote from within. Make sure to make good eye contact, smile and be as relaxed as possible. Be honest with them. I let them know I was a bit nervous and they were completely understanding. :)