Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Bloomberg em dez. de 2012
Entrevista
Because i didn't answer the phone they sent me an email to ask if they could phone tomorrow morning. In next day a lady phone me from the company and then she introduced herself and said what they were looking for, after giving a breve introduction of the company. she asked me questions such like: - Tell me about yourself:
- Why did you apply for this position and Bloomberg?
- What do you know about Bloomberg?l
- What I know about the platinum service?
- Do you have experience in customer service?
- Who are our competitor?
She was nice and after each answer she stayed quiet like she was getting some notes or maybe expecting me to speak more.
I didn't get the job maybe because I was really nervous when i was giving the answers...
Perguntas de entrevista [1]
Pergunta 1
The most unexpected question was: What I know about the platinum service?
1. Applied online
2. Plum assessment
3. Language assessment
4. HR phone interview
5. Prep session
6. Phone call
7. Super day - different interviewers plus written language assessment.
8. Interview with senior management
I’m still in the process.
Perguntas de entrevista [1]
Pergunta 1
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc.
STUDY the company.
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Bloomberg (Londres, Inglaterra) em fev. de 2019
Entrevista
30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Bloomberg (Londres, Inglaterra) em ago. de 2017
Entrevista
Video interview - you have to record a video with your answers, if you screw up, keep refreshing the page, it won't stop you from attempts.
First interview: I had 3 people
Second interview: on the day and it was with 2 people
Third interview with HEAD of EMEA
After that, assessment tests every 8 days,
For 9+ weeks.
Then A final test based on everything you learned in 9 weeks. And a language test which can take up to 1 month
You will also have role - play tests every 8 days. Once all tests are passed you will have monthly tests at work
Hours 8-5 but can be 8-5.30 please be aware you have to come earlier!
Language test at the end. - which can take up to months as they want 100%
Perguntas de entrevista [1]
Pergunta 1
There was a small test at the end role play and shadowing a customer representative,
- who is Bloomberg?
- what do we do?
- how Technical are you
- what would you do if you bought a Tv and it won't turn on
- what is customer service?
- what does going the extra mile for customers mean for you?
- how do you do it?
- your experience in customer service
- give us one bad experience
- one good experience
- one difficult moment and how you solved it
- what do you know about the financial markets?
- what else do you know about bloomberg?
- who is the competitor?
- who are the clients?
- who is the CEO?
- would you spend all your money (if you had it) on the best Laptop in the world?
- if yes then why?
- what would you look at when buying a laptop
- why laptop and not desktop?