Submitted my CV and then received an email stating the first stage was a Telephone interview. The interview over the phone consisted of customer service and technical questions.
After a successful first stage I was then invited to a face to face interview, again the questions were around customer experiences, technical questions followed by x2 technical exams on paper.
Perguntas de entrevista [1]
Pergunta 1
When have you come across a difficult customer? How did you manage this to ensure the customer was satisfied?