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      Capita

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      Buscas relacionadas: Avaliações da empresa Capita | Vagas da empresa Capita | Salários da empresa Capita | Benefícios da empresa Capita
      Entrevistas da empresa CapitaEntrevistas do cargo de Customer Service Agent da empresa CapitaEntrevista da empresa Capita


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      Entrevista para Customer Service Agent

      21 de nov. de 2018
      Funcionário(a) sigiloso(a)
      Stoke-on-Trent, England
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 semanas. Fui entrevistado pela Capita (Stoke-on-Trent, England) em nov. de 2018

      Entrevista

      I applied through Capita’s website after seeing an advert, Internal Resourcing contacted me about 20 days after my application to schedule a telephone call to discuss the role and answer any questions I had. The call was relaxed, no pressure and certainly not a telephone interview. Capita invited me to interview, I attended on 20/11/2018. The interview was with 2 people from HR, they were friendly and made conversation where possible so made me feel comfortable. I was asked the questions attached to this review... It’s now the 21/11/2018 and I wasn’t expecting a call from Capita until next week but Internal Resourcing contacted me and left a voicemail stating it was good news and they would like to offer me a position! I called back straight away and accepted the offer!

      Perguntas de entrevista [4]

      Pergunta 1

      What do you think you would find most challenging about the role?
      1 resposta

      Pergunta 2

      Tell us about a time you’ve handled a customer complaint and how did you resolve it?
      Responder à pergunta

      Pergunta 3

      What do you do in your current role?
      Responder à pergunta

      Pergunta 4

      Out of Capita’s 4 values, which would you choose to be a favourite and why?
      Responder à pergunta
      1

      Outras avaliações de entrevista de vagas de Customer Service Agent da empresa Capita

      Entrevista para Customer Service Agent

      13 de dez. de 2023
      Funcionário(a) sigiloso(a)
      Cork
      Oferta aceita
      Experiência neutra
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Capita (Cork).

      Entrevista

      The interview was very simple, online, and fairly casual but I discovered in the middle of it that I needed to have my passport to hand which hadn't been conveyed in advance. I then had to go and find my passport which I thought would have seemed unprofessional but I guess they didn't mind as I got the job. On acceptance of the job I was given a work email to access workday and found a message there telling me to have my passport ready. Somewhere I couldn't access before accepting the job and being given a work email.

      Perguntas de entrevista [1]

      Pergunta 1

      They asked the same question in several different ways, essentially, what makes a good customer service representative?
      1 resposta

      Entrevista para Customer Service Agent

      21 de set. de 2023
      Funcionário(a) sigiloso(a)
      Cork
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Capita (Cork).

      Entrevista

      Gamified personality test. Phone interview bnd then a Zoom interview online.Everyone was very nice and it was an easy interview. The interviewers were very friendly. They made you feel very comfortable.

      Perguntas de entrevista [1]

      Pergunta 1

      What experience do you bring to the role.
      Responder à pergunta

      Entrevista para Customer Service Agent

      18 de out. de 2023
      Funcionário(a) sigiloso(a)
      Manchester, Inglaterra
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Capita (Manchester, Inglaterra) em jan. de 2022

      Entrevista

      It was very good interview. Interviewer was very friendly and kind and understood the importance of understanding the location of geography and history of the sciences and ingenuity of scientists in order to extract the information

      Perguntas de entrevista [1]

      Pergunta 1

      How are you doing today
      1 resposta