Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Codacy

      Essa empresa é sua?

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Codacy | Vagas da empresa Codacy | Salários da empresa Codacy | Benefícios da empresa Codacy
      Entrevistas da empresa CodacyEntrevistas do cargo de Director, Customer Experience da empresa CodacyEntrevista da empresa Codacy


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Indeed, Inc. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Indeed, Inc.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Director, Customer Experience

      3 de ago. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Londres, Inglaterra
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 6 semanas. Fui entrevistado pela Codacy (Londres, Inglaterra) em mai. de 2023

      Entrevista

      Emma the recruiter reached out to me to discuss the role she was recruiting for. I interviewed with A LOT of people over a prolonged period of time. First with Emma as a screening, then 2 x of the CS team (Current lead and CS Ops) then 2 of the Support team, then with the CEO and COO (twice). In addition to the requirements to do a 30, 60, 90 day plan. I was then given an offer but the salary was VERY low in comparison to the expectation I’d given early on. Emma owned this as being a miscommunication and did her utmost to negotiate in line with their pay transparency standards (I really appreciated her effort here). I subsequently declined the role at Director level and negotiated a title change to VP which would make me on par with the head of Sales (similar number of employees under them to what I’d have). I spoke with the CEO again at this point who agreed to consider my ask and was then placed in front of their investors (3 of them i apparently killed this interview and they were really impressed) next was their board which was the CEO/CFO/COO, VP of Sales and Emma their recruiter. We had a bit of a miscommunication during the interview when Jaoa asked me a question that I tried to clarify but was still unclear. I answered as I understood but re-answered when he made it clear what he was trying to get from me. Subsequently, I had a call with Jaime and Emma to tell me I was unsuccessful in getting the VP role as they felt they didn’t need this level of position at this time but added they felt I was too polished in my answers to them and I wasn’t vulnerable enough. Jaime asked if I had any feedback for them and I said I’d give it some thought and reach out to him when I had. I did put together a very constructive feedback email to him and did not receive an acknowledgment or response which is a shame. Here are a few things the feedback outlined: They do not have any women in senior leadership roles higher than Director As someone on the autism spectrum I am quite literal and this is where my clarification questions came from during the last stage with the board. Saying I lack vulnerability felt incredibly unfair. During my process my 37yr old sister was moved to hospice care and then passed away - cervical cancer it happened VERY quickly) Codacy knew this and offered to postpone. I wanted to continue and I still participated in the process during one of the most difficult times of my life. I felt I gave an excellent performance and showed that even during horrible circumstances I was able to act professionally and conduct myself well.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you handle an escalation from X type of customer?
      Responder à pergunta
      3