It was a 3 part Zoom interview: beginning with a presentation and general interview questions (in the call, there were two current employees), job shadow for the job applied for and final interview.

There was a one way video interview which allowed me to answer some standard questions with a couple chances to re-record if needed. Next was the zoom interview. I completed a live tech/software demo for a panel of 2 staff and answered more customer service related questions. I also had an opportunity to shadow an actual employee for 20 minutes.