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      Delta Air Lines

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      Buscas relacionadas: Avaliações da empresa Delta Air Lines | Vagas da empresa Delta Air Lines | Salários da empresa Delta Air Lines | Benefícios da empresa Delta Air Lines
      Entrevistas da empresa Delta Air LinesEntrevistas do cargo de Customer Service Agent (Seasonal Ready Reserve) da empresa Delta Air LinesEntrevista da empresa Delta Air Lines


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      Entrevista para Customer Service Agent (Seasonal Ready Reserve)

      3 de mai. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Milwaukee, WI
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Delta Air Lines (Milwaukee, WI) em abr. de 2021

      Entrevista

      The interview process was very organized - they gave a presentation to the small group of interviewees, and then pulled each person aside one by one for individual interviews. They asked four questions in total, and left time to ask questions at the end.

      Perguntas de entrevista [1]

      Pergunta 1

      Describe a time when you went above and beyond in customer service.
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Agent (Seasonal Ready Reserve) da empresa Delta Air Lines

      Entrevista para Seasonal Ready Reserve Customer Service Agent

      15 de mai. de 2018
      Funcionário(a) sigiloso(a)
      Baltimore, MD
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Delta Air Lines (Baltimore, MD) em mai. de 2018

      Entrevista

      I completed an online application. I was then invited to complete an online interview using Hirevue. The online interview opportunity occurred within 48 hours of submitting the application online. The online interview asked 3 to 4 questions using the STAR method. Within a couple of weeks, I received an email inviting me for a face to face interview at a hotel near the airport. I was assigned a interview group about 3 to 4 days away from the date of notification. I was the first person to arrive, so I was the first person to be called back. Prior to being called back for a 1 on 1, all of the applicants sat in a room for approximately 40 minutes. We were supposed to watch a video, but due to wifi difficulties, the manager just shared his 25 year experience with Delta.

      Perguntas de entrevista [1]

      Pergunta 1

      1. Give an example of a time customer was upset and how you reacted to the situation. 2. Give an example of a time when you went above and beyond for a customer. 3. Give an example of a time when there was a safety issue at work. How did you handle it?
      Responder à pergunta
      9

      Entrevista para Customer Service Agent (Seasonal Ready Reserve)

      4 de ago. de 2016
      Funcionário(a) sigiloso(a)
      Columbus, OH
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Delta Air Lines (Columbus, OH).

      Entrevista

      I filled out an online application within two weeks I received an email to set up a F2F interview. The times email to me conflicted with my current work schedule so I emailed them to let them know and I got no response in return. A couple weeks later I got another email with a day and time that worked best for me. I got to my interview about 11:20 and finished by 11:50. They have you watch a brief video explaining the foundation of Delta then proceed to ask 6 questions and give you brief information on the position you've applied for.

      Perguntas de entrevista [2]

      Pergunta 1

      Name a time when you were in a high stress situation and you had to handle it on your own,
      Responder à pergunta

      Pergunta 2

      Name a time when you were thrown off of your routine and how did you proceed.
      Responder à pergunta
      3